by Nicole Cormier | Aug 28, 2018
You want to see your product succeed. You want to see your company succeed. In order for that to happen, you also have to succeed in product development. The major hurdle most small companies and startups face when it comes to product development? Limited resources,...
by Nicole Cormier | Aug 28, 2018
In the landmark HBR article The Four Things a Service Business Must Get Right, by Frances X. Frei, the author contrasts a product business from a service business. The author opines that in a service business, unlike products businesses, the customer is a key part of...