Steve Owens, Finish Line Product Development Services’s CTO, was Published on Young Leaders Arena.

The article talks about how for many companies product reliability is often an elusive achievement – especially small companies. It can sometimes seem like a game of whack-a-mole: as soon as you have solved one problem, another pops it’s ugly head up. Obtaining product reliability success requires well-coordinated efforts amongst many different functions in the organization. This coordination can be a challenge for any leader. Read the rest here.